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Page 1 - User’s Manual

Falcon® Management Utility User’s Manual

Page 2

Datalogic Mobile Falcon® Management Utility™ End User License Agreementviii Falcon® Management Utility (FMU)11. General Provisions.11.1 Entire Agreeme

Page 3 - Table of Contents

Corporate Headquarters Datalogic S.p.A. Via Candini, 2 40012 Lippo di Calderara di Reno Bologna - Italy Telephone: +39 051 3147011 Fax: +39 051 726562

Page 4

User’s Manual ixPrefaceOverview This manual contains information about installing and operating the Falcon® Management Utility (FMU). It covers both M

Page 5 -

PrefacexFalcon® Management Utility (FMU)RegistrationPlease take a few moments to register electronically with the Datalogic Product Registration Utili

Page 6

User’s Manual 1Chapter 1Getting StartedQuick Start Following is a brief summary of the steps needed to set up FMU for configur-ing terminals. See the

Page 7 - End User License Agreement

Getting Started2 Falcon® Management Utility (FMU)OverviewThis section covers the following topics:• “Introduction” on page 2• “Before You Begin” on pa

Page 8 - 6. Limited Warranty

IntroductionUser’s Manual 3FeaturesFMU is included with Windows-based Datalogic mobile computers. FMU provides administrators with tools for managing

Page 9 - vii

Getting Started4 Falcon® Management Utility (FMU)System RequirementsSupported portablesFMU supports Windows® CE and Windows® Mobile PDTs and PDAs, inc

Page 10 - 11. General Provisions

Before You BeginUser’s Manual 5Before You BeginEstablish Communication to TerminalsBefore installing FMU, you must set up communication from the term

Page 11 - Overview

Getting Started6 Falcon® Management Utility (FMU)3. After you agree to the EULA and click Next, the Install Options dialog will open. 4. Select the ty

Page 12 - Style Conventions

Before You BeginUser’s Manual 7Server Directory ShareAfter the FMU Server installation is complete, you will need to share the folder for the directo

Page 13 - Getting Started

Datalogic Mobile, Inc1505 Westec Dr. Eugene, Oregon 97402 Telephone: (541) 743-4800 Fax: (541) 743-4900An Unpublished Work - All rights reserved. No

Page 14 - Introduction

Getting Started8 Falcon® Management Utility (FMU)Setting Up FMUDepending on the type of install you selected (Server Install, Workstation Install, or

Page 15 - Features

FMU Server ArchitectureUser’s Manual 9FMU Server ArchitectureSingle Server SupportFMU is included with each supported Windows-based Datalogic termina

Page 16 - System Requirements

Getting Started10 Falcon® Management Utility (FMU)Multiple Server SupportFMU also enables administrators to manage more than one FMU server from a sin

Page 17 - Before You Begin

User’s Manual 11Chapter 2About FMUOverviewThis chapter will introduce you to the concepts of FMU. You will find infor-mation that will help you to und

Page 18 - Firewalls and File Sharing

About FMU12 Falcon® Management Utility (FMU)For more information on this topic, go to:http://www.microsoft.com (Internet connection required).XMLWhat

Page 19 - User’s Manual 7

User InterfaceUser’s Manual 13With an SNMP agent always running on the terminal, other SNMP-based network management tools, such as HP Openview®, IBM

Page 20 - Setting Up FMU

About FMU14 Falcon® Management Utility (FMU)Figure 3. FMU InterfaceMost features of FMU can be accessed several different ways: MenuAccess items from

Page 21 - FMU Server Architecture

FMU ComponentsUser’s Manual 15Shortcut MenuRight-click the selected item in Tree View to open a shortcut menu. Options relevant to the selected compo

Page 22 - Multiple Server Support

About FMU16 Falcon® Management Utility (FMU)Figure 4. FMU Tree View ServersA Server represents an FMU Server. Each server contains defined groups of t

Page 23 - About FMU

FMU ComponentsUser’s Manual 17See “Group Configuration Settings” on page 29.Assigned Packages Assigned Packages provides a list of those packages ass

Page 24 - FMU Server and Client

User’s Manual iTable of ContentsDatalogic Mobile Falcon® Management Utility™ End User License Agreement ...

Page 25 - User Interface

About FMU18 Falcon® Management Utility (FMU)MenuClick on items in the menu to access the menu features.FileFigure 5. File MenuThe following topics are

Page 26 - Management Utility (FMU)

MenuUser’s Manual 19Assign PackagesAdds or removes packages assigned to the selected group. See “Assigning a Package” on page 36Update Terminal(s) No

Page 27 - FMU Components

About FMU20 Falcon® Management Utility (FMU)EditFigure 8. Edit MenuCut (Ctrl+X) Moves the selected data into the clipboard to be pasted in another loc

Page 28 - Configuration

MenuUser’s Manual 21ViewFigure 9. View MenuFMU Toolbar Shows/hides the Toolbar.Large Icons Displays list view in Large Icon mode. Small Icons Display

Page 29 - Available Packages

About FMU22 Falcon® Management Utility (FMU)Figure 10. Go To MenuHelpFigure 11. Help MenuThe Help menu enables you to retrieve help information quickl

Page 30 - 18 Falcon

ToolbarUser’s Manual 23ToolbarThe FMU Toolbar is provided as a way to access commonly-used functions.Table 1. Toolbar Icons Printing ReportsFMU allow

Page 31 - Update Terminal(s) Now

About FMU24 Falcon® Management Utility (FMU)NOTES

Page 32 - 20 Falcon

User’s Manual 25Chapter 3FMU OperationOverviewThis section covers the following topics:• “Managing Servers” on page 25• “Working with Groups” on page

Page 33 - User’s Manual 21

FMU Operation26 Falcon® Management Utility (FMU)Adding a ServerIf you installed the complete system, you do not need to specify the initial server inf

Page 34 - 22 Falcon

Managing ServersUser’s Manual 27Deleting a ServerTo delete a server:1. Select the server you want to delete.2. Go to the Edit menu and click on Delet

Page 35 - Printing Reports

ii Falcon® Management Utility (FMU)FMU Components ...

Page 36 - 24 Falcon

FMU Operation28 Falcon® Management Utility (FMU)2. Click on Properties in the List View to view Server Properties.3. View or change information as des

Page 37 - FMU Operation

Working with GroupsUser’s Manual 29Working with GroupsA Group is a defined set of terminals associated with a specific function, i.e. picking, receiv

Page 38 - Adding a Server

FMU Operation30 Falcon® Management Utility (FMU)3. The Configuration Settings dialog will open:Within this dialog you can modify configuration values.

Page 39 - Server Error Log

Adding and Assigning PackagesUser’s Manual 31Renaming a GroupTo rename a group:1. In Tree View, click on the group you want to rename.2. On the Edit

Page 40 - 28 Falcon

FMU Operation32 Falcon® Management Utility (FMU)Adding a PackageUse Add Package (Ctrl+Shift+P) to create a new package definition and specify its cont

Page 41 - Working with Groups

Adding and Assigning PackagesUser’s Manual 33Source Enter the filename or browse to the location of the file(s) you want to add. Destination Enter in

Page 42 - Deleting a Group

FMU Operation34 Falcon® Management Utility (FMU)Adding a Firmware Image FileTo add Firmware Image files to a package:1. In Tree View, click on the pac

Page 43 - Renaming a Group

Adding and Assigning PackagesUser’s Manual 35Viewing a File ListThe List View displays the files contained within the Package selected in the Tre e

Page 44 - Adding Files to a Package

FMU Operation36 Falcon® Management Utility (FMU)Assigning a PackageAssign packages allows you to assign packages to the selected group. All pack-ages

Page 45 - User’s Manual 33

TerminalsUser’s Manual 37Adding TerminalsTerminal SetupBefore a terminal can be added to FMU for the first time, the terminal must be set up to recog

Page 46 - Adding a Firmware Image File

User’s Manual iiiTerminal Properties ...

Page 47 - Viewing a File List

FMU Operation38 Falcon® Management Utility (FMU)Delete TerminalTo delete a terminal from a group:1. On the Tree View, click on the terminal you want t

Page 48 - Terminals

Working with FilesUser’s Manual 39Working with FilesFile PropertiesFigure 17. File Properties About FilesFile selections are simple file lists select

Page 49 - Adding Terminals

FMU Operation40 Falcon® Management Utility (FMU)NOTES

Page 50 - Terminal Properties

User’s Manual 41Chapter 4Configuration SettingsOverviewThis section covers the following topics:• “Symbology Settings” on page 43• “Device Settings” o

Page 51 - Working with Files

Configuration Settings42 Falcon® Management Utility (FMU)Reset ValuesGlobally resets all values in the selected Configuration dialog. Figure 18. Reset

Page 52 - 40 Falcon

Configuration SettingsUser’s Manual 43Symbology SettingsSymbology Settings in FMU allow you to select desired symbologies and options for terminal ba

Page 53 - Configuration Settings

Configuration Settings44 Falcon® Management Utility (FMU)Device SettingsFMU’s Device Settings configuration capabilities allow you to perform central-

Page 54 - Reset Values

Configuration SettingsUser’s Manual 45Network SettingsClick the Network Settings tab to view and select available options. Figure 21. Network Configu

Page 55 - Symbology Settings

Configuration Settings46 Falcon® Management Utility (FMU)FDU Configuration SettingsFalcon Desktop Utility (FDU) allows administrators to configure Win

Page 56 - Device Settings

Configuration SettingsUser’s Manual 472D Imager SettingsThis panel contains settings for 2D bar code symbologies, as well as configura-tion items for

Page 57 - Network Settings

iv Falcon® Management Utility (FMU)Windows Firewall Issues ...

Page 58 - FDU Configuration Settings

Configuration Settings48 Falcon® Management Utility (FMU)NOTES

Page 59 - 2D Imager Settings

User’s Manual 49Chapter 5Terminal to FMU Server CommunicationsOverviewPrior to installing FMU for the first time, you should set up terminals to com-m

Page 60 - 48 Falcon

Terminal to FMU Server Communications50 Falcon® Management Utility (FMU)Direct ConnectFor terminals using a physical connection, communication needs t

Page 61 - Communications

Direct ConnectUser’s Manual 51Explore TerminalUse the Microsoft ActiveSync Explore option to view directory structure on direct connect terminals. Re

Page 62 - Direct Connect

Terminal to FMU Server Communications52 Falcon® Management Utility (FMU)RF ConnectionFor RF units, terminal(s) need to have existing communication to

Page 63 - Updating Terminals

RF ConnectionUser’s Manual 53Figure 24. FMU Client Settings - RFABEnable FMU ClientCheck to enable the terminal to work with FMU.Connection Select Ne

Page 64 - RF Connection

Terminal to FMU Server Communications54 Falcon® Management Utility (FMU).6. On the terminal, enter the group to which you want to add the termi-nal. I

Page 65 - User’s Manual 53

RF ConnectionUser’s Manual 55Exploring an RF TerminalYou can use FMU to view the contents of a terminal’s memory, similar to the way you view files i

Page 66 - IP Address

Terminal to FMU Server Communications56 Falcon® Management Utility (FMU)Figure 26. Terminal Updater promptIf the operator taps Yes, the terminal will

Page 67 - Updating RF Terminals

RF ConnectionUser’s Manual 572. Click on Terminal Configuration in the terminal List View pane. 3.Terminal Configuration will open:Within this dialog

Page 68 - Scheduled Update Time

User’s Manual vDatalogic Mobile Falcon® Management Utility™ End User License AgreementNOTICE: Your use of the Falcon Management Utility (FMU) Software

Page 69 - User’s Manual 57

Terminal to FMU Server Communications58 Falcon® Management Utility (FMU)Terminal ReportA Terminal Report lists the following information:• Scanner set

Page 70 - Terminal Report

User’s Manual 59Appendix ASNMP InterfaceOverviewSNMP ConceptsThe Simple Network Management Protocol (SNMP) is a standardized proto-col for network ma

Page 71 - SNMP Interface

SNMP Interface60 Falcon® Management Utility (FMU)Datalogic MIBsBeyond the standard values, SNMP allows manufacturers to define their own private MIBs.

Page 72 - Additional Resources

User’s Manual 61Appendix BDHCP Server SetupSetting up your DHCP ServerIn order for FMU to be able to use DHCP Discovery, the network DHCP Server must

Page 73 - DHCP Server Setup

DHCP Server Setup62 Falcon® Management Utility (FMU)NOTES

Page 74 - 62 Falcon

User’s Manual 63Appendix CTroubleshootingOverviewThis section contains the following information:• “RF Connectivity” on page 64• “Windows Firewall Iss

Page 75 - Troubleshooting

Troubleshooting64 Falcon® Management Utility (FMU)RF ConnectivityUse the RF Connectivity Troubleshooting Flowchart when experiencing prob-lems connect

Page 76 - RF Connectivity

Windows Firewall IssuesUser’s Manual 65Windows Firewall IssuesHow to Open Ports in the Windows FirewallTo work correctly, the FMU server must be able

Page 77 - Windows Firewall Issues

Troubleshooting66 Falcon® Management Utility (FMU)To manually open ports in the Windows Firewall with Windows XP SP2 installed:1. Go to Start > Con

Page 78 - Windows Firewall

Windows Firewall IssuesUser’s Manual 674. Click on the Exceptions tab. If you want to view the Port number for a service, click Edit. 5. Click Add Po

Page 79 - 5. Click

Datalogic Mobile Falcon® Management Utility™ End User License Agreementvi Falcon® Management Utility (FMU)2.3 End User represents that the Licensed Pr

Page 80 - 68 Falcon

Troubleshooting68 Falcon® Management Utility (FMU)6. Enter the Port number (refer to Table 4 on page 65). In the Name field, enter a name to identify

Page 81 - Services icon

Network Domain File Transfer TroubleshootingUser’s Manual 69Network Domain File Transfer Troubleshooting If any of the files to be sent to a terminal

Page 82 - 4. Click the

Troubleshooting70 Falcon® Management Utility (FMU)3. Double-click FMU Server to display its Properties.4. Click the Log On tab and choose This account

Page 83 - User’s Manual 71

Network Domain File Transfer TroubleshootingUser’s Manual 71You can browse the domain users by clicking Browse and selecting the domain where the FMU

Page 84 - Windows XP Home

Troubleshooting72 Falcon® Management Utility (FMU)Windows XP HomeCreating a Share in Windows XP HomeInstalling the Server Only component using XP Home

Page 85 - User’s Manual 73

Windows XP HomeUser’s Manual 733. Select a drive letter that is available.4. Make sure the Reconnect at logon checkbox is checked.5. Enter the networ

Page 86 - Technical Support

Troubleshooting74 Falcon® Management Utility (FMU)Technical SupportDatalogic Mobile Website SupportThe Datalogic Mobile website (www.mobile.datalogic.

Page 87 - Sample Reports

Sample ReportsUser’s Manual 75Sample ReportsTerminal ReportSee “Terminal Report” on page 58 for information about accessing a Terminal Report.Figure

Page 88 - 76 Falcon

Troubleshooting76 Falcon® Management Utility (FMU)NOTES

Page 89 - Glossary

User’s Manual 77Appendix DGlossaryMany definitions for this Glossary were taken directly from the Microsoft Developer’s Network website at http://msd

Page 90 - 78 Falcon

Datalogic Mobile Falcon® Management Utility™ End User License AgreementUser’s Manual vii7. Infringement.7.1 Datalogic will

Page 91 - SNMP (Simple Net

Glossary78 Falcon® Management Utility (FMU)Device PartnershipA registry key on a Windows CE device that a desktop computer uses to identify the device

Page 92 - 80 Falcon

User’s Manual 79ISSN International Standard Serial Number. An ISSN consists of eight digits comprising two groups of four digits each, separated by a

Page 93 - User’s Manual 81

Glossary80 Falcon® Management Utility (FMU)SSID Secure Set Identifier (32-character unique Identifier) — a sequence of characters that uniquely names

Page 94 - 82 Falcon

User’s Manual 81INDEX.NET 11AAddServer 18Adding a Server 26Adding a Terminal 37architecture 9BBasic Files 39CComplete System 8Configuration Set

Page 95 - User’s Manual 83

Index82 Falcon® Management Utility (FMU)KKeystrokesentered by user xLList View 14MMap Network Drive 72Menubar 14, 18File Menu 18MIB 79MIB Files

Page 96 - 84 Falcon

IndexUser’s Manual 83Terminals 17, 36Group Assignments 36Updating 51, 55Toolbar 14, 23Tree View 14Troubleshooting 63UUniform Resource Locator (

Page 97 - User’s Manual 85

Index84 Falcon® Management Utility (FMU)NOTES

Page 98 - 86 Falcon

IndexUser’s Manual 85NOTES

Page 99 - ASCII Character Set

Index86 Falcon® Management Utility (FMU)NOTES

Page 100

ASCII Character SetThe table on this page shows a set of ASCII characters and their corresponding Hex Val-ues. The Hex Values in this table are needed

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